Sector expertise
Insurance and claims
Factual investigation support for insurers, self-insurers, claims managers and third-party administrators. Instructions can address a full claim enquiry or a defined gap in the evidence.
Discuss a matterClear evidence.
What can be commissioned
Workers compensation, public liability and CTP-related factual enquiries can combine records, interviews, statements and relevant attendance. A contained assignment may focus on a witness account, chronology, report review or justified surveillance objective.
Scope and reporting
The brief identifies the material questions, reporting needs, authority and deadline. The report distinguishes the evidence from analysis and explains relevant limitations. Claim entitlement, medical causation and legal conclusions remain with the appropriate decision-makers.
How to begin
Request contact through the form. We can discuss the relevant jurisdiction, known deadlines and required output in the initial conversation. The proposed investigator, availability, cost controls and any change-of-scope arrangements are agreed before action.
Expertise for your sector.
Relevant investigation services, selected around the questions in your brief.
Our reporting approach
A record you can follow.
A basis you can assess.
From the material question to the source record, our reporting connects the enquiry, witness accounts, relevant documents and analysis.
Commission with clarity.
Explore the scope, evidence requirements and practical considerations.
CTP factual enquiries.
A CTP instruction can focus on the reported collision or incident, the event sequence, relevant scene circumstances and what each witness personally observed. Available incident records, photographs and authorised accounts can help identify which factual questions remain. A contained brief may commission one statement, a chronology or clarification of a disputed account.
The factual scope does not provide a medical assessment or specialist collision reconstruction. Identify those separate requirements when discussing the proposed appointment.
Public liability claim circumstances.
A public liability enquiry can examine where and how an incident was reported to occur, the activities involved and relevant site circumstances. Contemporaneous photographs, incident notifications and authorised inspection or maintenance records may assist. Witness recollection and records are considered together, with limitations in timing or completeness made explicit.
A later site visit describes the conditions observed at that visit. It cannot, by itself, establish every condition at the reported event. Technical causation, expert certification and liability decisions remain separate from a factual investigation.
Agree the assignment controls.
Confirm the material questions, required report format, source handling, updates and approval of additional work. Disbursements, witness arrangements and any site attendance should be considered in the scope. A requested deadline is assessed against the enquiries and available sources. It is not automatically a confirmed reporting date.
Before we begin
Your questions, addressed.
Practical questions.
Can we commission one witness statement or scene visit?
Yes. A contained factual task can be scoped around the material questions, location, witness arrangements and required output. Additional enquiries remain separately agreed.
Can we discuss CTP and public liability instructions?
Yes. The scope can address claim circumstances, relevant records, witness accounts and scene context. Medical, technical and liability assessments remain separate from this factual work.
Begin with a clear brief
Discuss the proposed scope.
Leave your contact details and select the relevant service and jurisdiction. We will discuss your requirements and the decision the evidence will support.